01 — For Businesses

Every business has knowledge.
Few have packaged it.

We turn what your business knows into digital assets — training, sales systems, processes and funnels that work every day, on every hire, in every branch. No fixed packages: every system is scoped to your business and quoted on a call.

Staff Training & Development

Standardized onboarding and training programs. New hires productive in days, not months — consistent across every branch.

Sales & Customer Education System

One professional framework for qualifying buyers, handling objections and upselling — built around your products and market.

SOP & Operations Library

Written processes, checklists and playbooks that document how your business runs — so it runs without you.

Customer Education Products

Setup guides, care ebooks and FAQ bases that cut support tickets, returns and complaints — while building trust.

Lead Generation System

Lead magnet, landing page, opt-in and follow-up sequence — a complete funnel that captures customers while you sleep.

Internal Knowledge Base

Your company's knowledge — searchable and organized in Notion. Staff find answers instantly. Nothing leaves when people do.

Proposal & Sales Documents

Branded proposals, pitch decks, quotes and one-pagers. Win more clients with a professional, repeatable pitch system.

Customer Onboarding System

Welcome packages, getting-started guides and a first-30-days journey that stops early churn before it starts.

HR & People Management System

Employee handbook, review templates, 30-60-90 plans and interview frameworks. Run a professional team.

Power Bundles

Don't buy a product. Buy a system.

The Retail Powerhouse

3 systems · one rollout

Staff training + sales system + customer buying guide. For showrooms, electronics and appliance retailers — measurable revenue growth on the sales floor.

The Service Business System

4 systems · one rollout

Lead magnet + follow-up sequences + client onboarding + proposal templates. Generate, nurture, win and onboard — automatically.

The Scaling Operations Pack

4 systems · one rollout

SOP library + HR handbook + knowledge base + team training. For businesses preparing to scale or franchise.

Which one is for you?

Find your biggest problem. We've built for it.

Your businessYour biggest painStart here
Electronics retailerInconsistent staff knowledgeSales & Education System
Restaurant / café chainHigh staff turnoverStaff Training Program
Real estate agencyPoor lead follow-upLead Generation System
Hotel / hospitalityService inconsistencySOP Library + Training
Clinic / pharmacyPatient education gapsCustomer Education Products
Law firm / consultancySlow client onboardingClient Onboarding System
Growing SMENo documented processesSOP + HR System
Franchise businessScaling without quality lossOperations Pack Bundle
Email about your business
02 — For Creators & Influencers

You pay nothing upfront.
We earn when you earn.

You bring the audience. Together we create the product, the content and the launch — ebooks, courses, coaching offers, communities. Zero upfront cost: we take a percentage of each sale. If you don't make money, neither do we.

$0

No upfront payment

No invoices, no retainers, no risk. We invest our work in your launch and earn a share of each sale — only when you actually sell.

+

Created together with you

This isn't outsourcing. We study your audience and build the product and content with you, so it sounds like you — because it is you.

Launch strategy included

Funnel, content plan, launch sequence — we don't hand you files and disappear. We launch it with you and optimize what sells.

Ebooks

Your knowledge turned into a polished, sellable ebook — written with you, designed, priced and connected to a landing page and checkout.

$0 upfront% per sale

Lead Magnets

A free guide or resource that converts followers into an email list you own — the asset that feeds every paid offer you'll ever launch.

$0 upfront% per sale

Coaching Offers

Your expertise packaged into a coaching program — offer design, pricing, application funnel and the content that fills your calendar.

$0 upfront% per sale

Video Courses

Scripted with you, structured into modules, packaged and launched — a course your audience finishes and recommends.

$0 upfront% per sale

Paid Communities

A members-only community on Skool or Whop — structure, pricing tiers, content plan and the retention playbook that keeps members paying.

$0 upfront% per sale

Any Digital Product

Templates, presets, guides, challenges, planners — if your audience would buy it, we'll design, build and launch it together.

$0 upfront% per sale

Open to every creator — any niche, any audience size. Reach out by email or phone, tell us about your audience, and we'll tell you honestly what we'd build with you and what we'd expect it to earn.

Email us — start the conversation
03 — Sample builds

See exactly what you'd receive.

A look inside the kind of systems and products we build — for businesses and for creators.

1. Welcome
2. Products 101
3. Sales Floor
4. Objections
5. Final Quiz
Module 2 — Product Knowledge: TVs & Audio 12 lessons · 6 quizzes · certificate on completion
Trainee progress — 68%
Staff Training PortalOnboarding & product knowledge — retail showroom
SELL
WITHOUT
ADS
The Creator Playbook · 87 pages
Ebook + Sales FunnelCreator partnership — lifestyle niche
Opening Procedures — Daily Checklist
Unlock, disarm alarm, lights & AC on
Count cash float — sign the register sheet
Power on all display units & demo content
Check yesterday's complaints log — assign follow-ups
Team briefing: daily targets & promotions
Photo of floor → send to manager group
SOP & Operations LibraryOpening, closing & quality checklists — F&B / retail
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The 9 questions to ask before you sign anything — by a 10-year industry insider.
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Lead Generation FunnelLead magnet + landing page + follow-up — services
01 · Niche ✓
02 · The Offer
03 · Content
04 · Launch
From Followers to First Sale — 4-module video course
Student progress — 42% · avg. completion 81%
Video CourseCreator partnership — coaching niche
Hi, how much is the 65" TV?
Great choice! Quick question so I recommend the right one — is it for a bright living room or a darker space? [Qualify]
Bright living room
Then you'll love the QLED — anti-glare and a brighter panel. It also pairs with a soundbar offer this week. [Upsell]
WhatsApp Sales ToolkitQualification & upsell scripts — electronics floor team
🏢 Company Wiki Everything the team needs — searchable, one place.
📦Product Catalog & Specs
🚚Suppliers & Vendor Contacts
📋Policies & HR Handbook
🎨Brand Guidelines
🧭Manager Reference Guides
Internal Knowledge BaseCompany wiki in Notion — multi-branch retailer
PROPOSAL · CONFIDENTIAL
Growth System for [Client Name]
Prepared by Unseen Ops · valid 14 days
01 · The Problemp.2
02 · Our Approachp.4
03 · Deliverables & Timelinep.6
04 · Investment Optionsp.9
Proposal & Sales DocumentsBranded proposal template — B2B services
Welcome aboard — here's your first week 🎉
From: [Your Company] · to: new client
Hi Sarah — we're thrilled to have you. Here's exactly what happens next: ✅ Today — you get access to your client portal 📞 Day 2 — kickoff call with your manager 📄 Day 5 — your first deliverable review
OPEN YOUR PORTAL
Customer Onboarding SystemWelcome sequence + first-30-days journey — agency

Sample builds shown for illustration. Client work is confidential — ask on the call and we'll walk you through real examples relevant to your industry.

04 — How it works

Three steps. No meetings marathon.

1

Email or call us

Tell me about your business or your audience. I reply within a few hours — a real conversation, not a sales script.

2

We scope it on a call

Businesses get a clear scope and quote on the call — no fixed packages. Creators pay nothing: we agree the partnership and start building together.

3

We build and launch — together

Content, design, setup, launch. The finished product is yours — your brand, your name, your platform — with a how-to-run-it guide.

05 — Who you're working with

Built by an operator, not a marketer.

Mahdi Haidar — Founder

I'm not an agency guy who learned business from LinkedIn posts. I've spent my career inside real operations — building, running and fixing businesses across three continents.

  • 10 years running an internet service provider — telecom-grade operations and customer systems
  • Owned and operated a restaurant in Miami — staff training and SOPs were survival, not theory
  • Active ventures across Lebanon and Africa — distribution, technology and digital products
  • Every product Unseen Ops sells is something I've needed, built or used in my own businesses

If I can't genuinely help you, I'll tell you on the first call — before you've spent a dollar or an hour more than needed.

Commitment 01 · Honesty first

You own everything we build. Files, accounts, platforms, content — handed over completely, with a guide on how to run it without us.

Commitment 02 · Full ownership

You work with the founder, start to finish. No account managers, no juniors learning on your project, no runaround.

Commitment 03 · Direct line
No forms. No calendars. No waiting.

Tell me what you're trying to build.

One email. I'll tell you honestly if I can help and how we'd approach it. If I can't help, I'll tell you that too.

Email us now

Or call: +961 XX XXX XXX · info@unseenops.com